This IDIQ contract calls for the installation, preventive maintenance, and repair of both automated and manual security gates at multiple Metro facilities throughout Nashville. The contractor must provide 24/7 on‑call service with a 30‑minute phone response and 1‑hour on‑site response for emergencies (2‑hour for non‑emergencies), handle permitting, maintain OSHA‑compliant safety practices, and supply all parts that meet or exceed OEM specifications. The solicitation is competitive, sealed, and evaluates proposals on cost (40 %), capacity to perform (30 %), and qualifications/experience (30 %). The award intent was issued to Access Control Systems LLC (dba Guardian Access Solutions) with a bid of approximately $3.82 million.