Employee Assistance Program / WPD

The City of Worcester is procuring an Employee Assistance Program (EAP) for its Police Department Peer Support Team. The contract calls for licensed Massachusetts mental‑health clinicians to deliver 24/7 counseling, critical‑incident response, short‑term residential placement, and related support services on a per‑employee‑per‑month basis. The awardee, On‑Site Academy, will be paid a flat unit fee for each of the 448 police employees, with the contract lasting one year and optional extensions for two additional years. Key points include: • Scope: Individual and group counseling, crisis intervention, CISM training, and 24/7 critical‑incident response. • Pricing: Fixed unit price per employee per month (bid price $12.09/employee/month). • Qualifications: MA‑licensed clinicians with ≥5 years experience, CISM certification, and cultural competence with law‑enforcement populations.