Digital Spend Management Platform

The State of New Hampshire Department of Education – Bureau of Vocational Rehabilitation seeks a secure, hosted digital spend‑management platform that enables participants to purchase authorized goods and services using allocated funds, while providing rigorous financial controls, audit trails, and real‑time reporting. The solution must integrate with the agency’s existing case‑management system, meet federal and state security standards (NIST, FedRAMP/GovRAMP), be WCAG 2.1 AA accessible, and comply with PCI‑DSS/PA‑DSS if card processing is involved. The contract is a Not‑to‑Exceed, fixed‑price agreement with a base term of four years (Sept 30 2026 – Sept 30 2030) and optional two‑year extensions, and includes implementation, training, hosting, ongoing support, and SLA‑driven performance guarantees. • Provide a SaaS‑based marketplace that enforces participant‑level spending limits, vendor/category restrictions, and IPE‑based item approvals. • Deliver full integration (API) with the State’s case‑management and accounting systems, plus export capabilities in CSV/Excel formats. • Meet stringent security (NIST 800‑171, 800‑53), accessibility (WCAG 2.1 AA), and PCI‑DSS requirements, and maintain 99.9 % uptime with detailed SLA credit calculations. • Include implementation services, training, 24/7 support, and a transition plan for up to 90 days post‑termination. • Submit separate technical and price proposals by July 17 2026 5:00 PM; evaluation will weight solution fit (30 %), experience (20 %), company qualification (15 %), staffing (10 %), FedRAMP/GovRAMP status (15 %), and price (10 %).