Workforce Management Solution

Multnomah County Library seeks a cloud‑based, off‑the‑shelf workforce management and scheduling platform that can automate micro‑task scheduling, enforce complex union (CBU) rules, and integrate seamlessly with Workday HCM and Frontline/AESOP. The solution must support 30‑ and 60‑minute task blocks, provide real‑time coverage alerts, allow multi‑site staffing, and include robust reporting and analytics. Vendors must demonstrate the system in a live demo, showing drag‑and‑drop scheduling, rule enforcement, and emergency substitute workflows. The County will evaluate proposals on functionality (75 %) and responsible‑business‑practice criteria (25 %). • Task‑level scheduling (30‑/60‑minute increments) across 19 library branches. • Full integration with Workday HCM, Workday Time & Absence, and Frontline/AESOP via API or SFTP. • Automated enforcement of collective bargaining unit rules, break requirements, and skill‑based task assignments. • Visual dashboards, printable schedules, role‑based access control, and compliance reporting.