Description
The National Institutes of Health is seeking a one‑year, firm‑fixed‑price full‑service maintenance contract for its Lorrca ektacytometer (RR Mechatronics) used in sickle‑cell research. The award will be non‑competitive, given that Mechatronics USA LLC is the sole U.S. service provider for this instrument. The contractor must perform annual preventive maintenance on‑site, provide remote troubleshooting, conduct corrective repairs, supply non‑consumable spare parts at no extra charge, and ensure software functionality. All work will be performed at the NIH Bethesda campus, with monthly invoicing via the Treasury’s Invoice Processing Platform.
• Annual on‑site preventive maintenance including optical cleaning, laser alignment, motor inspection, and calibration verification.
• Remote diagnostics and on‑site escalation for any equipment failures; all labor and travel costs are included.
• Provision of non‑consumable replacement parts and limited software support, with required QC certification and field service reporting.