On - Call Door and Gate Maintenance and Repair Services FM 2627-02

The City of Ontario is seeking a qualified contractor to provide on‑call maintenance, repair, and replacement services for its portfolio of overhead doors, ADA pedestrian doors, and vehicle gates. This multi‑year agreement covers preventive maintenance, emergency response, and full repair/replacement activities across roughly 122 rolling steel doors, 16 ADA doors, and 20 powered gates. The contractor must respond within four hours (two hours for emergencies), be Hormann‑certified for high‑speed doors, and comply with California prevailing‑wage and DIR registration requirements. The contract runs for three years with two optional one‑year extensions, beginning January 5 2027. • Perform bi‑monthly, quarterly, semi‑annual, or annual preventive maintenance as defined in the schedule. • Provide 24/7 on‑call response (≤ 4 hours standard, ≤ 2 hours emergency) and complete repairs, replacements, and inspections. • Supply full documentation, inspection reports, repair estimates, and maintain required insurance, bonds, and certifications.