The Loudoun County Sanitation Authority (DBA Loudoun Water) is seeking a qualified vendor to provide convenience pay services that enable customers to electronically and securely process payments. The solution must support various payment methods, including credit and debit cards, checking and savings accounts, and mobile payments. The vendor will be responsible for implementing and maintaining the solution, including design, development, integration, testing, deployment, and ongoing support. Key features of the solution include the ability to calculate and apply customer-paid convenience fees in a transparent and PCI-compliant manner. • The solution must support consumer credit and debit cards, checking and savings accounts, and mobile payments. • The solution must be integrated with the LW Connect customer portal, Interactive Voice Response (IVR) systems, mobile devices/applications, and digital wallets. • The vendor must provide professional services for all phases of implementation and ensure ongoing support and maintenance. • The solution must be PCI-compliant and preserve fee-free options such as ACH/eCheck payments. • The vendor must provide training and change management services to promote adoption and sustained success.