Santa Clara County Office of Education is seeking a cloud‑based Event Management System to support roughly 300–350 events per year, providing full event website creation, registration, payment processing, attendee engagement, reporting, and integration capabilities. The vendor must also deliver implementation, migration from the current platform, training, and ongoing support, and must meet stringent security, PCI‑DSS, insurance, and compliance requirements for a public‑sector contract.
• Core SaaS platform with customizable event sites, drag‑and‑drop builder, mobile‑optimized pages, and QR‑code check‑in.
• Robust registration engine (multiple attendee types, discounts, wait‑list, speaker application workflow) and integrated payment gateways (PCI‑DSS compliant).
• Comprehensive reporting, analytics, and integration (calendar widgets, external program APIs).
• Required services include migration plan, onboarding/training, 24/7 support, and service‑level guarantees (uptime, disaster‑recovery).
• Vendor must provide references from government/education clients, maintain high‑limit insurance (CGL $2 M, Cyber $5 M, etc.), and submit three sealed hard‑copy proposals by May 20, 2026.