Procurement of ESET Subscriptions and Support Services

The City of San Diego is seeking qualified vendors to provide ESET PROTECT Entry endpoint‑protection subscriptions and ESET Premium Support Ultimate services. The contract will cover licensing, delivery, and ongoing technical support for city‑wide endpoints, with options for multi‑year terms and extensions. Bidders must be authorized ESET distributors and must submit both hard‑copy and electronic proposals that include a signed signature page, pricing schedule, and required compliance forms. The award will be made to the lowest responsible and responsive bidder, with the City preferring a three‑year, annually‑paid option. • Provide ESET PROTECT Entry licenses (cloud or on‑premise) for all city endpoints, including servers. • Deliver ESET Premium Support Ultimate professional services for deployment, maintenance, and rapid incident resolution. • Offer a contract term of either 1 year + up to 4 extensions or 3 years + up to 2 extensions, with a maximum contract value of $3 million. • Must be an authorized ESET distributor; unauthorized parties must request consideration at least 7 days before bid close. • Submit required insurance, performance bond (25 % of contract value), and Contractor Standards Pledge of Compliance.