Disaster Day-One & Public Assistance Cost Recovery Support Services

The County of Santa Cruz seeks a qualified contractor to provide on‑call disaster “Day‑One” and FEMA Public Assistance cost‑recovery services across the full disaster lifecycle. The contractor will augment County staff during large‑scale incidents, delivering readiness/onboarding, rapid damage assessment, FEMA PA project development, reimbursement, appeals, audits, and close‑out support. Services are task‑order based, with required 12‑hour remote mobilization and 24‑hour onsite deployment, and must include detailed documentation, reporting, and compliance with federal and state regulations. • Provide readiness and onboarding, templates, training, and activation protocols. • Deliver immediate Day‑One support, including damage documentation, cost tracking, and FEMA PA compliance. • Conduct preliminary damage assessments and develop project identification packages. • Develop, review, and submit FEMA Public Assistance project packages and manage obligations. • Perform financial reconciliation, reimbursement packaging, and tracking of federal/state shares. • Assist with appeals, audits, and dispute resolution for eligibility or funding determinations. • Maintain records for at least five years and submit itemized, fully‑burdened hourly invoices.