Description
The VA seeks a Service‑Disabled Veteran‑Owned Small Business to provide comprehensive instrument sharpening, repair, refurbishment, and related maintenance services for surgical instruments used throughout William S. Middleton Memorial Veterans Hospital in Madison, WI. The contractor will perform on‑site and off‑site repairs, manage logistics for instrument pickup and delivery, and support the hospital’s Sterile Processing Service with rapid‑turnaround and quality‑assurance reporting. The contract is a firm‑fixed‑price, five‑year award (base year plus four one‑year options) with a monthly service commitment of 2–3 service days.
• Perform sharpening, alignment, calibration, cleaning, part replacement, and other repairs per manufacturer and FDA/VA specifications.
• Provide on‑site mobile repair capability, free shipping containers for off‑site work, and rapid‑turnaround (≤48 h urgent, ≤24 h emergency).
• Deliver quarterly performance reports, a Surgical Instrument Quality Assurance Program, and free in‑service education and annual management seminars for VA staff.
• Meet stringent security, records‑management, and certification requirements (SDVOSB status, ASQ/ CQI certifications, VA Police clearance).
• Contract value up to $34 million, with a $12 per‑month rate per line item and options extending through 2031.