Delaware Emergency Medical Reporting System (DEMRS DE)-Trac

The State of Delaware is seeking a vendor to design, implement, and support a statewide, web‑based Emergency Medical Services (EMS) reporting and patient‑tracking system (DEMRS‑DE Trac). The solution must be compliant with NEMSIS 3.5 and HIPAA, provide real‑time electronic patient‑care reporting, support data migration from 2013‑present, and include robust administrative, QA, and training components. The contract is a one‑year firm‑fixed‑price term with up to six optional one‑year extensions, and the vendor must deliver a complete SaaS platform, migration services, documentation, and 24/7 support. • Deliver a secure, web‑based ePCR and patient‑tracking application meeting all functional and technical requirements. • Migrate historical EMS data (Mar 2013‑present) and integrate with existing state systems (CAD, trauma registries, hospital bed‑management). • Provide a full implementation plan, training program, documentation, QA/QI processes, and ongoing support/maintenance under a SaaS model.