Voluntary Benefits: ESMEC

The Eastern Shore of Maryland Educational Consortium (ESMEC) Health Insurance Alliance (HIA) is seeking proposals for voluntary benefits products, including Voluntary Short-Term Disability, Voluntary Long-Term Disability, Critical Illness, Accident Insurance, Hospital Indemnity, and Permanent Life with Long-Term Care/Critical Care Rider. The selected vendor will provide these products to the seven ESMEC HIA entities, which include Caroline County Public Schools, Dorchester County Public Schools, Kent County Public Schools, Queen Anne’s County Public Schools, Queen Anne’s County Government, Somerset County Public Schools, and Talbot County Public Schools. The vendor will be responsible for providing effective quality customer service, consistent and responsive administrative service, and best-in-class voluntary products. • The voluntary benefits will be enrolled in conjunction with the core benefits and will be on payroll deduction. • Each entity will pay for its own enrolled population, with varying billing frequencies among entities. • The vendor will assist with managing the billing and reconciliation process. • The vendor will provide de-identified census data for all entities. • The vendor will provide a dedicated client service manager who is directly available to Bolton and the clients’ benefit teams.