Event Ticketing Solution. Addendum 1 posted 11/3/17.

Longwood University contracted University Tickets to deliver a comprehensive, web‑based event ticketing platform that supports online sales, on‑site point‑of‑sale, and integration with campus systems such as LancerNet (Active Directory) and the CBORD LancerCA$H payment gateway. The solution must be PCI‑DSS compliant, TouchNet‑ready, and provide real‑time barcode validation, seat‑map selection, donation handling, promotional‑code processing, and robust reporting for finance and marketing. Implementation is to be completed in time for an August 1 2018 go‑live, with a 40‑business‑day rollout plan, followed by training, 24/7 support, and optional hardware provisioning. The contract runs from August 2018 through August 2026, encompassing the base three‑year term plus multiple one‑year renewals. • Mandatory functional modules: real‑time web ticket sales, reserved‑seating with seat‑map, single‑sign‑on via LancerNet, barcode scanning, donation integration, and detailed financial/attendance reporting. • Vendor responsibilities: hosted SaaS delivery, system configuration for unlimited venues, data migration, user training, and ongoing 24 × 7 support. • Pricing model: $0.50 per paid ticket (minimum 5,000 tickets/yr or $2,500 fee), optional hardware fees, and optional credit‑card processing fees if the vendor’s merchant account is used.