RQ6052 - Employee Benefits Plan Selection Software

This RFP seeks a comprehensive employee‑benefits plan selection software platform for Cuyahoga County’s roughly 7,900 employees. The solution must provide an interactive decision‑support tool, real‑time chat, multimedia engagement assets, extensive reporting/analytics, and retirement‑planning assistance, with the ability to operate both with and without user accounts. The county requires a full implementation plan to have the system live before the October 2021 open‑enrollment period, and the contract will run for an initial two‑year term with up to two optional one‑year extensions. Evaluation will be based on a scoring rubric rather than lowest price, and vendors must meet specific insurance, diversity, and compliance requirements. • Core interactive benefits‑selection tool with chat, video, and retirement planning features. • Detailed reporting, analytics, and usage‑tracking capabilities. • Mandatory implementation schedule to be operational by October 2021, with required insurance, diversity, and compliance documentation.