Awarded vendors
- Deer Oaks Eap
Description
The City of Worcester is procuring a 12‑month Employee Assistance Program (EAP) for Worcester Public Schools staff and their families. The contract covers counseling, crisis response, on‑site training, webinars, and up to five complimentary service hours per year, with 24/7 live‑answer coverage by qualified professionals. The award will go to the lowest responsible bidder, with pricing expressed as a cost per employee per month and monthly invoicing.
• Scope: Emotional, marital, substance‑abuse, child‑abuse, workplace‑harassment, productivity, and other personal issues counseling; 24‑hour crisis line; on‑site and virtual trainings.
• Performance period: August 18 2024 – August 17 2025, with two optional one‑year renewal options.
• Requirements: Provider must list ten service‑provider contacts, maintain insurance coverage, and deliver the initial counseling session within 10 days of request.