This contract awards a ten‑year, base‑term operation of Wayne State University’s flagship bookstore, encompassing brick‑and‑mortar retail, e‑commerce, café services, athletics‑venue merchandise, and related technology integrations. The vendor will manage inventory, sales, POS integration with the university’s OneCard CS Gold system, and must comply with PCI‑DSS, WCAG AA, and university policies (smoke‑free, insurance, wage‑rate compliance). The scope also includes optional service models (virtual‑only, retail‑only, or combined) and requires the vendor to propose financial incentives such as commissions, signing bonuses, scholarships, and renovation funding. The contract runs from 11/01/2025 to 10/31/2035 with a unilateral five‑year extension option.
• Full‑service bookstore (retail, textbook, café, athletics merchandise) with e‑commerce integration.
• Mandatory pre‑proposal meeting attended; award made to Textbook Brokers (TBB).
• Vendor must provide insurance, PCI‑DSS compliance, and submit a 75‑page proposal by 6/9/2025.
• Optional extension through 6/30/2040; contract value not disclosed, but sales data suggest a multi‑million‑dollar annual operation.