The State of Tennessee’s Department of Labor and Workforce Development seeks vendor information for a statewide adult‑education program that will provide ruggedized tablets and a secure, multi‑tenant learning‑management system (LMS) to participants, including incarcerated individuals, at no cost to them. The RFI is purely market‑research; no contract is awarded at this stage.
• Approximately 8,000 rugged, tamper‑proof tablets (or more) with charging stations, lifecycle replacement, and vendor‑managed software installation.
• A cloud‑hosted SaaS LMS offering resume building, usage tracking, real‑time reporting, WCAG 2.1 AA compliance, multi‑language support, and APIs for integration with third‑party workforce‑training applications.
• Full implementation services: statewide rollout plan, on‑site training (administrative, tablet, LMS) for each location, ongoing maintenance, support, and data migration.
• Security requirements include enterprise‑grade hosting, US data residency, encryption, SSO, audit logging, and disaster‑recovery capabilities.
• Vendor must provide cost information (pricing models, TCO, lease options) even though no budget is disclosed.