Description
The California Department of Veterans Affairs (CalVet) is seeking qualified vendors to provide non‑emergency ambulance transportation for residents of the Veterans Home of California – West Los Angeles. The contract will be a fixed‑price, three‑year, multi‑award agreement covering basic life‑support (BLS) and bariatric BLS transports, 24/7 availability, and strict on‑time performance metrics. Bidders must submit a full set of certifications, insurance, and a completed rate sheet, and may receive DVBE and small‑business preference discounts.
• Services include 24/7 ground ambulance transport (BLS and bariatric) to local medical facilities, with ≤ 60‑minute response and ≤ 15‑minute scheduled‑appointment arrival windows.
• Performance requirement of ≥ 92 % on‑time transports; detailed reporting and HIPAA Business Associate obligations are mandatory.
• Up to three separate contracts may be awarded; contractors must be California‑certified small, micro, or DVBE businesses and meet a 3 % DVBE participation goal (or face a $10 k withholding).
• Minimum insurance coverage: $1 M general liability, $1 M professional liability (aggregate $3 M), $1 M auto liability, and workers’ compensation.
• Bids due Nov 3 2026 4:00 PM via email to the contract analyst; award expected Nov 16 2026; contract period Dec 1 2026 – Nov 30 2029.