Vehicle Locksmith Services

The City of Phoenix Public Works – Fleet Service Division is seeking a qualified contractor to provide comprehensive vehicle locksmith services for its fleet of over 8,000 municipal vehicles. The contract will cover lockouts, key duplication, ignition switch replacement, electronic keyless entry programming, toolbox and storage lock services, and related emergency response. The agreement is a three‑year term beginning approximately December 1 2026 with two optional one‑year extensions at the City’s discretion. Contractors must have at least five years of locksmith experience, be registered as a Vehicle Security Professional (VSP) with NASTF, and meet all insurance, safety, and licensing requirements. Services are to be performed at multiple City fleet locations, with a two‑hour response window for calls during business hours and next‑day service for after‑hours requests. Pricing will be submitted as unit‑rate quotes for labor and parts, with a firm price period of 180 days. • Scope: lockouts, key duplication, ignition & electronic key programming, toolbox locks • Contract term: 3 years + 2 optional 1‑year extensions • Minimum qualifications: 5 years in locksmith business, NASTF VSP registration, OSHA compliance • Response time: ≤2 business hours (business hours), next‑day (after hours) • Required insurance: $4 M general liability, $1 M auto liability, workers’ comp, etc. • Submission deadline: November 11 2026 11:00 am (electronic via OpenGov) • Pre‑offer conference (optional): October 22 2026 10:30 am (virtual)