Network Monitoring and Patch Management Software Solution Subscription

Boone County seeks a vendor to provide a subscription‑based network monitoring and patch management software platform for its IT environment. The county will handle day‑to‑day administration after an initial implementation, training, and limited technical support. The contract includes a one‑year term with optional annual renewals (up to four additional years) and short‑term support packages (3‑12 months). Vendors must support at least 814 endpoints, offer real‑time monitoring, automated patching for Windows/macOS/Linux, reporting, role‑based dashboards, and integration with Active Directory/MFA. Deliverables include implementation plan, configuration, training for county staff, and comprehensive documentation. Pricing must be a fixed‑price subscription plus optional support tiers, with the award expected after the October 8, 2026 bid opening.