Description
IDEA Public Schools is seeking a qualified vendor to provide end‑to‑end application support, ongoing maintenance, development, and infrastructure management for its mission‑critical enrollment platform, STREAM. The contract covers incident response, lottery and enrollment‑cycle support, software enhancements, security, compliance (FERPA, TEA), disaster recovery, and continuous performance monitoring of web, database, and storage components. The vendor must staff a dedicated account manager, lead architect, lead developer, and support manager, and must adhere to strict SLA response and resolution times. The engagement runs initially from Jan 1 2027 to Jun 30 2027 with multiple renewal options through 2031.
Attached files
The solicitation documents live at the source — open the bid source above to download them.