Information Technology Master Plan

The Memphis‑Shelby County Airport Authority is seeking a qualified firm to develop a comprehensive Information Technology Master Plan (FY2026‑2030) for its primary airport (Memphis International) and associated facilities. The plan must assess existing IT assets, identify gaps, propose a phased technology roadmap, address cybersecurity, passenger‑experience systems, cargo operations, and provide cost estimates and a business case. The contract will be awarded after a written response, a pre‑proposal meeting (non‑mandatory), and oral presentations. The initial contract term is 90 days after plan approval, with optional extensions of up to four 12‑month periods. • Scope includes surveys of current IT systems, security assessments, governance review, staffing and budget analysis, and development of a 5‑year technology roadmap. • Required deliverables: System Report, Security Report, Vulnerability & DR Report, Governance Report, Staffing & Budget Report, and the final Master Plan with cost estimates. • Mandatory submission deadline: 1:00 pm CST, November 2, 2026 (electronic via OpenGov or physical USB). • Pre‑proposal conference: October 6, 2026, 1:00 pm (non‑mandatory). • Questions due: October 13, 2026, 4:30 pm; answers posted October 20, 2026. • Evaluation criteria: demonstrated ability, relevant airport experience, oral presentation, quality of work plan, references, and overall responsiveness.