Low Voltage System Support and Maintenance Services

The City of Lake Forest is issuing an informal “quote” solicitation for a one‑year, on‑call support contract to maintain and service its low‑voltage and audio‑visual (A/V) infrastructure across multiple municipal facilities. The contractor will provide hourly troubleshooting, repairs, firmware updates, installations, and bi‑annual full functional inspections of A/V equipment, responding to standard requests within 2‑3 business days and urgent safety‑critical issues within 24 hours. Vendors must submit hourly rates for technicians, engineers, programmers and any additional roles, as well as a cost estimate for a complete AV system inspection. All work is performed under the City’s IT Division oversight, with required badge identification, certified personnel, and adherence to City policies.