RFI Refurbished Laptops

New Hanover County Schools is gathering market information on professionally refurbished, business‑class laptops suitable for K‑12 student use. The district wants details on device specifications, refurbishment processes, security features, warranties, logistics, and non‑binding pricing to shape a future competitive solicitation. Vendors are asked to describe availability, technical specs (minimum i5‑12th‑gen/AMD Ryzen 5, 16 GB RAM, 256 GB NVMe SSD, Windows 11‑ready, TPM 2.0, Wi‑Fi 6, etc.), refurbishment quality, data sanitization, support options, and pricing tiers. Responses are due by 2 pm EST on 29 Oct 2026. • Minimum device requirements: Intel i5 12th gen or AMD Ryzen 5 5000+, 16 GB RAM, 256 GB NVMe SSD, 13.3‑14″ FHD non‑touch display, TPM 2.0, Secure Boot, Windows 11 Enterprise/Education eligibility. • Preferred upgrades: i7/ Ryzen 7 CPUs, back‑lit keyboards, higher‑grade cosmetics, 3‑year warranty, accidental‑damage coverage. • Refurbishment standards: legally sourced, fully sanitized per NIST 800‑88, OEM or equivalent parts, functional testing, BIOS/firmware updates. • Services: imaging, asset‑tagging, Intune readiness, packaging, palletized delivery, depot repair, spare‑pool options. • Pricing: non‑binding unit prices with volume tiers, warranty and accessory costs, freight, and optional services. • Evaluation criteria: supply capacity, consistency of lots, security compliance, sustainability practices, and vendor experience with K‑12/public‑sector refurbishments.