Description
The State of Tennessee Department of Environment and Conservation seeks a vendor to deliver a complete golf‑course‑management solution for its nine state‑park golf courses. The solution must include both software (online tee‑time scheduling, POS for golf and food‑beverage, inventory, dynamic pricing, reporting, API integrations with Maestro PMS, Noteefy, Birdie, Yellow Dog, etc.) and commercial‑grade hardware (POS terminals, touchscreens, EMV payment devices, printers, cash drawers, scanners). The contractor will also provide implementation services—project management, network assessment, installation, data migration, training for staff at all locations, and 24 × 7 support—plus ongoing maintenance, warranty, and optional enhancements. The contract is a 60‑month base term (potentially up to 120 months with renewals) with a total State liability cap of $450 k.
• Full‑stack golf‑course management platform (software + hardware) with required integrations and 24/7 availability.
• Installation, configuration, data migration, training, and 7‑day‑a‑week support for nine Tennessee State Parks.
• Strict security and data‑residency requirements (U.S. data, PCI‑DSS, SOC 2, FIPS‑validated encryption).
• Fixed‑price monthly service fee structure; change‑order work capped at 7 % of fees.