The U.S. Geological Survey National Water Quality Laboratory (NWQL) in Denver, CO seeks a qualified contractor to provide full‑service maintenance, repair, and software support for two Mantech automated titration robots used in water‑quality analysis. The contract is a firm‑fixed‑price, multi‑year (base year plus up to five option years) award with a performance period from 9/7/2026 through 3/20/2032. Work includes on‑site preventive maintenance, emergency and non‑emergency repairs, parts procurement, software/firmware updates, and a 24‑hour telephone support window, all performed by factory‑trained technicians and coordinated with the NWQL technical liaison. The contractor must comply with OEM specifications, security and Section 508 accessibility requirements, and provide detailed reporting and contingency plans for extended repairs.
• Base year: 9/7/2026‑9/6/2027; five optional one‑year extensions plus a 6‑month extension.
• Service scope: inspection, diagnostics, parts replacement, firmware/software updates, emergency response (≤3 working days), non‑emergency response (≤4 working days).
• Required deliverables: ACR for ICT items, contingency plan, hazardous‑waste profile, monthly invoicing, and compliance documentation.
• Location: Building 95, Denver Federal Center, Denver, CO 80225 – access controlled, work hours 8:00 am‑4:30 pm M‑F.
• Small‑business set‑aside; NAICS codes 334516 (Electronic & Precision Equipment Manufacturing) and 811210 (Electronic & Precision Equipment Repair).