Custodial Cleaning Services (RFP PW 27-03)

The City of Norcross Public Works Department is seeking a qualified custodial service provider to deliver routine cleaning, sanitation, and maintenance for nine municipal facilities. The contract is a one‑year base term with four optional one‑year renewals, requiring the contractor to supply all labor, supervision, equipment, PPE, and consumables. Proposals must be submitted in both hard‑copy (two copies) and digital (USB) format by 12:00 p.m. Eastern on 20 Nov 2026. An optional pre‑proposal meeting is scheduled for 28 Oct 2026; site visits will follow. Evaluation will consider experience, approach, references, cost, and a local‑firm bonus. The award is expected in January 2027, with work to commence within ten days of notice. • Scope: daily/weekly cleaning, restroom sanitation, floor care, breakroom/kitchen cleaning, lobby and common‑area upkeep, stair/elevator cleaning, locker rooms, event cleaning, and day‑porter services across nine locations. • Contract length: 1 year with up to four automatic renewals. • Submission: two paper copies + one USB copy, labeled “RFP Submission: Custodial Cleaning Services (RFP PW 27‑03)”. • Mandatory requirements: insurance (general liability ≥ $1 M, workers’ comp, employer’s liability ≥ $250 K, auto liability ≥ $1 M), E‑Verify, non‑collusion affidavit. • Evaluation criteria: experience & qualifications (30 pts), approach & timeline (30 pts), references (5 pts), cost proposal (35 pts), local‑firm credit (5 pts).