70-M0087-26-CP364 - Transit Operations Subscription Software

The State of New Mexico’s General Services Department is issuing a sole‑source procurement for an integrated transit‑operations software platform that combines the TripMaster and Passio solutions. The system must provide scheduling, dispatch, vehicle tracking, maintenance management, passenger payment, self‑service booking, fixed‑route, on‑demand/micro‑transit, and demand‑response capabilities. The agency justifies a single‑vendor approach to avoid the cost, risk, and complexity of stitching together multiple third‑party products. The procurement is being processed as an emergency/sole‑source request and will be posted on the State Purchasing Division website for status tracking. • Required solution: comprehensive transit management suite (scheduling, dispatch, tracking, maintenance, fare collection, booking) • Vendor: single source (TripMaster/Passio) • Procurement type: sole‑source/emergency • Expected deliverables: software licenses, implementation services, training, ongoing support • Target user: State of New Mexico transit agencies (e.g., Santa Fe Trails) • No public bid deadline; contract will be awarded after internal approval.