Walk-in Payment Services

The City of Indianapolis and Marion County is seeking a qualified consultant to provide walk-in payment services for various city and county services. The consultant will be responsible for providing a network of payment locations that accept cash payments and potentially other forms of payment. The consultant must have experience in processing bill payments, with a preference for government or utility payment experience. The scope of work includes providing payment processing services, creating interfaces with the city/county's financial software system, and providing customer service support. The consultant must also comply with PCI and HIPAA requirements and provide secure authentication methods for data transmission. Some key points to consider: • The consultant must have multiple payment facilities located throughout the city and county. • The consultant must provide real-time payment processing and daily deposit into a city/county account. • The consultant must provide customer service support to customers in relation to payments processed. • The consultant must comply with PCI and HIPAA requirements. • The consultant must provide secure authentication methods for data transmission.