IBM TS3500 Tape Library Service

The City of Philadelphia seeks an on‑site service provider to inspect, diagnose, and repair a failed IBM TS3500 tape library (model 3584) located at 1234 Market Street. The work includes a full accessor inspection (including grippers, motors, belts, cables, bumpers, guide rollers, mast bolts, and bezels) and replacement of any defective components identified, as well as a universal gripper inspection. The contract is a micro‑purchase (open market) and will be awarded to the lowest responsive and responsible bidder; all items must be quoted to be eligible. • Perform comprehensive hardware inspection of IBM TS3500 accessor, grippers, motors, belts, and related components. • Replace defective parts discovered during inspection. • Provide on‑site service at the City’s address and comply with the City’s micro‑purchase terms and conditions. • Submit a single quoted price (no separate line‑item pricing) and meet all electronic submission requirements.