State of South Dakota Benefit Decision Support Tool

The State of South Dakota is seeking a web-based decision support tool to assist employees in making informed decisions about their benefits. The tool should provide guidance through decision tree logic based on individual benefit needs, taking into account plan design, claims data, and employee contributions. The successful bidder will be required to provide a tool that is operational by April 15, 2026, and will be available 24/7. The tool should include features such as utilization reports, communication materials to promote the tool, and access to the tool via various technologies. The bidder should describe their approach, methodology, and resources necessary to fulfill the requirements, as well as their experience and qualifications. • The decision support tool should include benefits such as health insurance, dental insurance, vision insurance, short-term disability insurance, accident insurance, hospital indemnity, critical illness, health savings accounts, medical flexible spending accounts, dependent care flexible spending accounts, health reimbursement accounts, and life insurance. • The tool should be available 24/7 and provide utilization reports to the State on a periodic and ad hoc basis. • The bidder should describe their process for developing the client-specific aspects of the tool, including data required, timeline for development, and time requirements of State personnel. • The bidder should provide access to the tool as part of the RFP process for the State. • The bidder should describe the communication materials that will be developed to promote the use of the tool among State employees and dependents. • The bidder should describe the technology available for access to the tool.