Foster Management Software System

The City of Tulsa’s Finance Department (Animal Services) is seeking a cloud‑based Foster Management Software System to automate and streamline its high‑volume shelter operations. The vendor must deliver configurable portals for foster onboarding, workflow automation, animal case management, integrated communications, robust reporting, and full compliance with City IT security standards. The contract includes implementation, training, 24/7 support, and ongoing maintenance, with an initial one‑year term and up to four optional one‑year renewals. • Fully cloud‑based SaaS platform with portals for foster onboarding, surrender requests, and volunteer engagement. • Automated workflow routing, animal pathway management, and integrated email/SMS/Teams communications. • Comprehensive reporting suite, nightly data extracts, and strict security/Data Rider compliance (256‑bit encryption, breach reporting). • Required integrations: Microsoft 365 (SSO, email relay) and optional EPL/ERP systems for licensing and donations. • Deliverables include configuration, training, go‑live support, and ongoing maintenance for a total contract value spanning up to five years.