Case Management

The State of Tennessee Department of Children’s Services (DCS) seeks a single qualified contractor to deliver comprehensive child‑welfare case‑management services across all 95 counties. The contract requires staffing 238 case managers, each limited to a maximum caseload of 20 children (performance metric of 15 children), and must meet DCS practice models, COA accreditation, and TCM/QRTP standards. Services include assessments (CANS, FAST), visitation, team meetings, court participation, transportation, data entry, and performance reporting, with a contract term ending June 30 2029. • Provide full‑service case management, including Targeted Case Management (TCM) and Qualified Residential Treatment Program (QRTP) compliance. • Staff 238 case managers statewide, maintain caseload limits, and ensure monthly visitation and assessment timelines. • Deliver transportation, court participation, and rigorous performance‑metric reporting; comply with HIPAA, state data‑security, and insurance requirements.