PAYMENT PROCESSING SERVICES

The Loxahatchee River District seeks a qualified vendor to provide comprehensive payment processing services for its Customer Service Department. The contractor will support the collection of utility payments, connection charge payments, estoppel payments, and other related financial transactions, ensuring secure, reliable, and efficient processing. This RFP calls for a vendor capable of handling credit‑card, charge‑card, and other electronic payment methods, with experience in financial services and web‑based hosted applications. • Scope includes setup, maintenance, and ongoing support of payment processing platforms. • Required capabilities: credit‑card transaction handling, fee assessment, reporting, and integration with existing utility billing systems. • Vendor must comply with applicable financial regulations and provide secure, PCI‑DSS‑compliant solutions. • Contract likely to be a multi‑year service agreement, with performance metrics and service‑level expectations.