The City of Cleveland’s Department of Public Health Division of Environment is soliciting a vendor to design, develop, and implement a web‑based inspection and permitting software platform. The solution must support food safety, recreational water, body art, and complaint programs, provide online public access to inspection reports, enable electronic applications and payments, include mobile/off‑line capabilities, generate ad‑hoc reports, and integrate with existing City systems (Verint, Advantage, Open Data Commons). The vendor must deliver full implementation, training, documentation, and ongoing maintenance, and must comply with all federal, state, and local data‑privacy regulations. Key dates include a non‑mandatory pre‑proposal conference (Oct 23 2026), question deadline (Oct 28 2026), vendor demonstrations (Oct 30 2026), and final proposal submission (Nov 16 2026). The City will evaluate proposals on functionality, usability, Ohio‑based references, implementation approach, and cost. Minority‑business participation goals (10% CSB) are required.