Targeted Case Management

Dakota County is soliciting qualified contractors to deliver Targeted Case Management services for adults with serious and persistent mental illness (including co‑occurring substance‑use disorders). The contractor will manage referrals, conduct assessments, develop and monitor Individual Treatment Plans, coordinate Medicaid eligibility, and handle civil‑commitment reporting. Service delivery must meet strict timelines (assignment within 3 business days, initial contact within 5‑10 business days, assessments and plans within 30 days, reviews every 6 months) and adhere to extensive data‑privacy, HIPAA, and accessibility requirements. Payments are unit‑based at Minnesota DHS‑set rates with additional $27 per 15‑minute unit for civil‑commitment activities. The contract runs Jan 1 2027 – Dec 31 2028 with potential renewal. • Provide comprehensive adult mental‑health case management (assessment, treatment planning, coordination, and discharge). • Must bill Medicaid first; County reimburses for uncompensated care and civil‑commitment services. • Requires robust insurance coverage, background checks, HIPAA compliance, and WCAG 2.1 Level AA digital accessibility. • No guaranteed volume of referrals; payment depends on units actually delivered. • Contractor must demonstrate capacity to serve diverse cultural and language groups (e.g., Spanish, Somali, Hmong, ASL).