Social Media Management and Listening Portal

Henrico County has awarded an annual contract for Social Media Management and Listening Portal Services to Hootsuite Inc. The award follows a competitive procurement process and is documented via a Notice of Intent to Award dated May 27 2025. The contract will enable the county to manage its official social‑media presence and utilize a listening portal to monitor public sentiment and engagement across platforms. • Scope of work: Ongoing management of county social‑media accounts and provision of a listening‑portal analytics platform. • Vendor: Hootsuite Inc., a leading provider of social‑media management tools, located at 8600 Staples Mill Road, Henrico, VA. • Procurement status: Competitive process completed; intent to award issued, indicating the contract will be formally awarded shortly.