EdSights Conversational AI Platform for New Mexico Highlands University

The State of New Mexico, via New Mexico Highlands University, is entering a three‑year sole‑source contract with EdSights, LLC to implement a proprietary conversational‑AI platform that enhances student retention, persistence, engagement, and enrollment through proactive two‑way SMS communication, risk analytics, and automated outreach. The contract value is $189,420 and covers a 36‑month service period beginning 15 Nov 2026. • Scope: Provision of EdSights’ AI‑driven conversational platform, including implementation, integration with existing university IT systems, and ongoing support. • Unique Feature: Proprietary technology that combines SMS outreach, persistence‑risk analytics, and automated staff recommendations, deemed unavailable from alternative vendors. • Procurement Details: Sole‑source justification based on “Unique Expertise”; no competitive bidding; posting required for 30 days with protest rights; contract amount $189,420 for a three‑year term.