Records & Information Management (RIM), Enterprise Search, and Information Discovery Platform

GoTriangle, the regional public‑transportation authority for North Carolina’s Research Triangle, is conducting a market‑research Request for Information (RFI) to learn about commercially available Records & Information Management (RIM), enterprise search, and information‑discovery platforms. The agency maintains data across a wide array of Microsoft‑centric services (M365, SharePoint, OneDrive, Teams, Dynamics 365, etc.) and seeks solutions that can federate search, provide AI‑driven capabilities, enforce compliance, and integrate securely with existing systems. Vendors are asked to complete a capabilities matrix, provide a brief company profile, outline implementation strategies, and offer strategic recommendations. No commitment to purchase will result from this RFI, and responses are treated as public records. • Goal: gather information on off‑the‑shelf or configurable RIM/enterprise‑search solutions that can span multiple cloud and on‑premise repositories. • Required capabilities: unified federated search, OCR/full‑text, AI‑driven natural‑language and semantic search, retention‑schedule automation, security trimming with Entra ID, native connectors to Microsoft 365, Dynamics 365, UKG Ready, and flexible deployment (SaaS/cloud/hybrid). • Submission deadline: 2:00 PM NC time, September 17 2026, via email to the procurement officer. • Responses are non‑binding, cost‑free for vendors, and will not lead directly to a contract award.