University of Texas Medical Branch (UTMB) in Galveston, Texas is seeking detailed information from qualified vendors on a centralized, automated pharmacy fill system for ambulatory and mail‑order prescriptions. The solution must scale from an initial volume of 1,500 prescriptions per day to 4,500 prescriptions per day within five years, with a pathway to triple that volume. The system must integrate with UTMB’s existing Epic Willow Ambulatory platform, comply with all relevant federal and state pharmacy regulations, and provide robust patient‑safety features such as imaging verification, lot‑and‑expiration tracking, and controlled‑substance handling. Vendors are required to submit a comprehensive questionnaire covering experience, throughput, automation coverage, workflow software, safety compliance, staffing models, integration, reliability, and five‑year cost of ownership. No contract award is guaranteed; UTMB is gathering information to determine feasibility and potential procurement pathways.
• Central‑fill automation covering oral solids, hazardous drugs, unit‑of‑use products, and labeling with minimal manual touches.
• Real‑time workflow orchestration, remote pharmacist verification, and API/flat‑file export for integration with Epic Willow.
• Detailed staffing models for both 1,500 Rx/day and 4,500 Rx/day, including surge‑capacity plans and manual‑step identification.
• Requirements for system reliability, hurricane‑region continuity, and compliance with Texas Public Information Act.
• Five‑year total cost of ownership, cost‑per‑fill, payback analysis, and hardware service‑life expectations.