Copier and Managed Print Services

The Town of Waterbury is seeking a vendor to provide comprehensive copier and managed print services for municipal offices. This includes supplying new multifunction devices, installing and configuring equipment, providing ongoing maintenance, consumables (toner, paper), and a managed services program that monitors usage, optimizes fleet performance, and ensures cost‑effective operation. The contract will be awarded to the proposer that offers the best combination of price, service level agreements, and sustainability practices. • Supply and installation of new copiers/multifunction printers across all city departments. • Ongoing maintenance, repairs, and consumable replenishment under a managed‑print service model. • Remote monitoring, usage reporting, and cost‑reduction recommendations. • Compliance with municipal procurement policies and applicable sustainability standards.