Diploma and Digital Credential Services

The University of Pittsburgh is seeking a vendor to provide comprehensive diploma and credentialing services for its five campuses. The contract covers production of approximately 11 000 paper diplomas and certificates annually (including 2 000 diploma covers), issuance of an equal number of digital credentials, direct shipping, a re‑ordering portal for students/alumni, integration with the university’s PeopleSoft Campus Solutions, implementation/transition support, and ongoing account management. The five‑year services agreement includes requirements for security, accessibility (WCAG 2.1 AA), data‑privacy (FERPA, HIPAA, GLBA), sustainability, and extensive insurance coverage. • Paper diploma production: multiple sizes, security features, rush options, 6‑10‑day turnaround. • Digital credential issuance: tamper‑proof, digitally signed, web‑based validation, compliant with FERPA. • End‑to‑end fulfillment: direct shipping, online re‑order portal, integration with PeopleSoft, and dedicated support. • Vendor must supply implementation, training, and ongoing support, and meet strict insurance and data‑security standards.