Software as a Service Based Subscription - Statewide Volunteer Registry

The State of Nevada, Division of Public and Behavioral Health, is soliciting proposals from qualified vendors for software as a service based subscription to support Nevada’s State Emergency Registry of Volunteers (SERV-NV). The vendor must provide a centralized volunteer registry platform that hosts SERV-NV and the Battle Born Statewide Volunteer Pool, meeting ESAR-VHP standards and verifying volunteer information. Key features include identity verification, background check module, licensing, credentialing, accreditation, and privileging in hospitals or other medical facilities. The vendor will provide facilities, hardware, and networking maintenance, scheduled updates, and routine and emergency support services. • Identify verification • Background check module • Licensing • Credentialing • Accreditation • Privileging in hospitals and other medical facilities • Compatible with reading and outputting .csv files • Provide facilities, hardware, and networking maintenance • Provide scheduled updates, including emergency security updates as necessary • Maintain a duplicate (“backup”) record of data • Provide routine and emergency support services for access, data retrieval, and other similar issues to include telephone, problem assistance, and software updates • Provide after-hours support services limited to emergency scenarios during disaster response