Prosecutors Office Case Management Software Bid with Questions and Answers

This contract is a competitive bid solicitation from Benton County’s Prosecutor’s Office for a comprehensive case‑management software system to replace the existing Justware platform. The solution must support roughly 50‑55 concurrent users, enable data migration from the legacy system, provide integration capability with police and sheriff departments, and deliver a suite of required reports (court docket, calendars, case and charge breakdowns, statute search). The vendor must also supply training (general for all users and in‑depth for key staff), and list all costs on the official bid sheet. The award was ultimately made to a vendor named Karpel, though no award date or vendor contact details were disclosed. • Scope includes software licensing, implementation, data conversion, user training, and six mandatory reporting modules. • Mandatory bid submission: sealed hard‑copy envelope plus electronic copy (PDF) delivered by 11:00 am on Dec 9 2020. • Evaluation criteria focus on experience with legal case‑management systems, technical capability, past performance, and local familiarity.