Case Management Software for Hidalgo County Community Service Agency

Hidalgo County is seeking a qualified vendor to provide a complete case management software solution for its Community Service Agency. The software must meet the functional and technical specifications outlined in the attached Requirements and Specifications, be delivered and implemented within a one‑year contract term (with two optional one‑year extensions), and comply with all applicable federal, state, and local regulations. Proposals are due November 6, 2026, and must be submitted either electronically via the county portal or as a hard‑copy/USB package. The county will evaluate proposals based on technical compliance, price, and overall value. Key points include: • Scope: design, develop, configure, test, and support a case management system tailored to community service workflows. • Contract term: 1 year initial, renewable for up to two additional 1‑year periods at the same rates. • Submission options: electronic portal or hand‑delivered hard copy + USB (PDF). • Mandatory certifications: insurance, debarment, HUB declaration, Title VI, 2 CFR 200, FHWA 1273, etc. • Questions due by October 29, 2026; responses posted on the portal. • Award contingent on approval by the Hidalgo County Commissioners Court.