Description
The State of Missouri’s Office of Administration, IT Services Division (ITSD) is seeking a single‑source vendor to provide ongoing maintenance and support for its existing DumpMaster and INSYNC software, both owned and supplied exclusively by Unicom Systems, Inc. The contract covers a one‑year initial term with two optional one‑year renewals, ensuring continuity of critical data‑center operations that rely on vendor‑specific control coding. The vendor must maintain the software, provide help‑desk support, apply updates, and ensure compatibility with ITSD’s business applications. This opportunity is ideal for firms with proven experience supporting proprietary, mission‑critical software in a government data‑center environment.
• Scope: Preventive maintenance, bug fixes, updates, user support, and integration assistance for DumpMaster and INSYNC.
• Duration: 1‑year base term plus up to two 1‑year extensions.
• Value: Not disclosed; based on prior investment ($3.9 M) and typical support rates, likely mid‑six‑figure annual spend.
• Requirement: Must be the sole authorized provider (Unicom Systems, Inc.) – single feasible source procurement.
• Location: Services performed remotely/onsite at Missouri state data center as needed.