PAYMENT PROCESSING SERVICES - CONTINUATION OF CURRENT SERVICES

This contract continues the provision of credit/debit card payment processing services for the New Mexico Taxation and Revenue Department. The incumbent vendor, Grant Street Group, Inc., will maintain and support existing point‑of‑sale terminals, the online payment portal, and the IVR integration, while ensuring compliance with PCI‑DSS and TLS security standards. The six‑month contract runs from July 1 to December 31, 2026, and includes daily transaction reporting, secure data transmission, and toll‑free support. • Core services: POS terminal support, online portal, IVR interface, reporting, and secure data handling. • Mandatory security: PCI‑DSS compliance, TLS V.2.1 encryption, and multi‑year data retention. • Vendor responsibilities: Provide hardware, software updates, help‑desk support (8 am‑5 pm LPT), and daily transaction feeds to the agency.