RFP 26-028 Co-Managed Information Technology, Cybersecurity, Network Management, and Strategic IT Services

The Mexican American Opportunity Foundation seeks an experienced IT services firm to deliver a comprehensive co‑managed solution that supplements its internal IT staff across roughly 50 California sites. The contractor will be responsible for day‑to‑day IT operations, cybersecurity monitoring and incident response, network and endpoint management, backup and disaster recovery, and strategic advisory (vCIO) services for a three‑year fixed‑price term, with two optional one‑year extensions. Proposals must include detailed technical and cost plans, three professional references, and required certifications and insurance. • Co‑managed IT support (24/7 monitoring, help‑desk augmentation, on‑site deployments) • Full‑stack cybersecurity services (EDR, MDR, threat detection, incident response) • Network management for multi‑site WAN/SD‑WAN, Cisco Meraki & Fortinet environments • Backup/DR for ~30 TB of data and Microsoft 365 tenant administration • Strategic IT consulting, AI governance, and staff training with SLA response times (critical ≤ 4 hrs)