Digital Signage and Wayfinding System

The Las Vegas Convention and Visitors Authority (LVCVA) is gathering information from qualified vendors to design, implement, and support a modern, integrated digital signage and wayfinding system across the Las Vegas Convention Center (LVCC) and other LVCVA‑managed facilities. The RFI seeks solutions that can manage large‑format LED video walls, LCD meeting‑room displays, touchscreen wayfinding kiosks, and associated content‑management, advertising, AI‑enabled analytics, emergency messaging, and 24/7 operational support. Vendors must describe hardware maintenance, spare‑parts inventory, response‑time SLAs (2‑hour on‑site for priority incidents), integration with the venue‑management system (Momentus Enterprise API), and flexible pricing models (fixed fee, revenue‑share, or hybrid). The authority will use responses to shape a future solicitation (RFP) or may select a vendor directly. • Scope includes full‑life‑cycle services: design, cloud‑based CMS deployment, hardware maintenance, spare‑parts management, on‑site technical support, and emergency‑messaging integration. • Required capabilities: multi‑tenant cloud CMS, API & SSO integration, AI‑driven content creation/analytics, proof‑of‑play reporting, BLE or alternative indoor‑positioning, and 24/7 monitoring. • Service level expectations: 99.9% cloud uptime, 2‑hour on‑site response for critical failures, quarterly preventive maintenance, and detailed SLA reporting. • Financial considerations: vendors may propose fixed fees, revenue‑share, or hybrid models; LVCVA disclosed FY24‑FY26 digital‑signage ad revenue ranging from $841k to $1.29 M. • Evaluation will weigh technical fit (40%), functional compliance (15%), implementation approach (20%), support model (15%) and cost/value (25%).